Legal notice

This website and online store are operated by Lofty Blue.

By accessing or using this website, you agree to comply with the applicable laws and the terms, policies, and notices published on this website.

Business Information

Trade Name: Lofty Blue
Business Type: Sole Proprietorship
GSTIN: 09NMWPS3318N1ZP

Business Address:
Hadiya Chauraha, Mehdawal Road, Purani Basti
272002, Uttar Pradesh, India

Phone / WhatsApp: +91 84708 28207
Email: kc9793up51@gmail.com
Website: loftyblue.com

Customer Support Hours:
Monday to Saturday, 10:00 AM – 6:00 PM

Nature of Business

Lofty Blue sells and supplies products including:

  • Cotton canvas bags
  • Cotton bags
  • Tote bags
  • Pouches
  • Saree covers
  • Drawstring bags
  • Potli bags
  • Cotton sheeting
  • Cotton canvas fabric
  • Cotton straps
  • Fabric and bag sample kits
  • Tote bag making kits
  • Other related fabric and bag products

Lofty Blue also accepts bulk and wholesale orders. Customers interested in bulk orders may contact us through WhatsApp at +91 84708 28207.

Website and Content

All reasonable efforts are made to ensure that the information, product descriptions, images, prices, availability, and other content displayed on this website are accurate and up to date.

However, minor differences may occur between product images and the actual product due to photography, lighting, screen settings, material characteristics, manufacturing processes, or other factors.

Lofty Blue reserves the right to update, modify, correct, or remove website content, product information, prices, or availability when necessary.

Intellectual Property

Unless otherwise stated, the content available on this website, including the Lofty Blue name, logo, photographs, graphics, product descriptions, designs, text, and other materials, belongs to or is used by Lofty Blue with appropriate rights.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our website content, images, branding, or other intellectual property without prior written permission.

Orders and Payments

Orders placed through our website are subject to our Terms of Service.

We accept various payment methods, including UPI, cards, net banking, and Cash on Delivery where available.

Online payments may be processed through Razorpay.

COD orders require verification by phone before shipment.

Shipping

Lofty Blue currently ships orders within India only.

Orders generally require 1–2 business days for processing, with estimated delivery generally taking 5–6 days after shipment.

Shipping may be handled through different logistics partners, including Delhivery, Blue Dart, Xpressbees, Shadowfax, Ekart, Amazon, DTDC, VRL, and other suitable providers.

For complete information, please refer to our Shipping Policy.

Returns, Refunds and Exchanges

Our return period is 5 days from the date of delivery.

An unboxing video is required for return and exchange requests.

Approved returns are handled through our return process and are provided free of return shipping charges.

Exchanges are available only for wrong or damaged products, subject to the applicable conditions.

For complete information, please refer to our Return & Refund Policy.

Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

The website is powered by Shopify, and certain information may also be processed by Shopify and other service providers involved in payment processing, shipping, website operation, customer support, security, and related services.

Third-Party Services

Our website may use third-party services, including payment processors, courier providers, technology providers, analytics services, and other service providers.

Third-party services may have their own terms and privacy policies. Lofty Blue is not responsible for the independent practices of third parties that we do not control.

Limitation of Responsibility

We take reasonable steps to maintain accurate information and reliable website functionality. However, we cannot guarantee that the website will always be available, uninterrupted, completely error-free, or free from technical issues.

Nothing in this Legal Notice is intended to exclude or limit any rights, protections, warranties, or remedies that cannot legally be excluded or limited under applicable Indian law.

Applicable Law

This Legal Notice and the use of our website are subject to the laws of India, subject to any mandatory rights and protections available to consumers under applicable law.

Subject to applicable law, disputes relating to Lofty Blue or its Services shall be subject to the jurisdiction of the competent courts in Basti, Uttar Pradesh, India.

Contact

For questions, complaints, legal notices, or other business-related communications, please contact:

Lofty Blue
Phone / WhatsApp: +91 84708 28207
Email: kc9793up51@gmail.com

Business Address:
Hadiya Chauraha, Mehdawal Road, Purani Basti
272002, Uttar Pradesh, India

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM